Ever Clean® premium clumping litters feature a 14-day odor control guarantee*, while our Ever Clean® Unscented Crystals formula features a 30-day odor control with Ammonia Block Technology guarantee*. If you purchase an Ever Clean product and are not satisfied with your purchase, you may request a product price refund within sixty (60) days of the date of purchase. To submit a request, please click on the Contact Us page. Select “something you dislike,” provide the required information, include “Money Back Guarantee” in the comment field, and submit.
* This Money Back Guarantee offer is valid in the United States only. Must be the actual purchaser of a qualifying product to request a refund. This offer cannot be combined with any other offer, gift card, rebate or discount. Refund is limited to the actual purchase price paid (minus any discounts or coupons applied) up to a maximum of $19.99, and excludes taxes, shipping, or any other charges incurred at the time of purchase. Original UPCs and receipts will be required as proof of purchase. Copies of UPCs or receipts or those obtained through unauthorized means will be void. UPCs and receipts cannot be sold, traded, auctioned or bartered; all of which will be void. Allow 6–8 weeks following receipt of all required documentation for delivery of refund check. Duplicate requests and requests from resellers, dealers/distributors, their employees or warehouse facilities, groups, clubs, or organizations will be void. Refund checks returned as undeliverable will be void. Limit 1 refund check per person/household. Keep a copy of all documentation, as proof of mailing is not proof of receipt. Offer is void where taxed, prohibited or restricted by law. Fraudulent submission could result in prosecution, under mail fraud and other applicable rules and regulations. The Clorox Company reserves the right to modify or cancel the offer at any time.